The Contact Center KPI Podcast

Hosted by Greg Reffner, CEO & Founder of Abstrakt. Each episode we dive into a specific Contact Center KPI with our guest. Learn about why that KPI is important, results from different strategies and tactics, and what not to do when looking to improve those metrics.

• Número de episodios: 23
• Último episodio: 2024-11-13
• Economía y empresa Administración

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